Burrow

Burrow is a revolutionary furniture company that puts quality, affordability, and convenience first. Their modular designs are easy to assemble, easy to move, and made with premium, durable materials. They offer free delivery on every order and an expansive collection of classic mid-century modern and contemporary Scandinavian style pieces. Their direct-to-consumer model makes them nimble and efficient, allowing them to have a close feedback loop with customers. Burrow curates their catalog for simple decision making and provides expert support with every purchase. They are committed to caring for their community through sustainability initiatives and standing up for social justice.

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Burrow

Overview

Headquarters

New York, New York

Year Founded

2016

Parent Company

None

Related Brands

William Sonoma Home, Pottery Barn, Pottery Barn Kids, PBteen, Rejuvenation

Price

Welcome Discount

None

Price Range

$$-$$$

Free Shipping

Yes

Return Policy

30-day

Design

Aesthetic

Mid-Century Modern, Scandinavian Modern

Design Services

Not Available

Designer Collaborations

Yes

Quality

Quality Level

Mid-High

Reviews on Website

No

Furniture Product Warranty

5-year

Distribution

Burrow is a retailer with two distinct channels for sales – online and showroom. The company specializes in furniture and furnishings and offers a trade program with a 20% discount. Their distribution strategy focuses on leveraging both physical and digital channels to reach customers, allowing them to maximize their reach while providing customers with convenience, choice, and value. They use their showrooms to provide customers with an immersive experience while their online presence provides accessibility from any location. By giving customers the ability to purchase from either channel, Burrow is able to expand its customer base and revenue opportunities.

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Store Types

Online, Showroom

Product Types

Furniture, Furnishings

Trade Program

Yes

Trade Discount

20%

Services

Burrow is a retailer that specializes in quality furniture and home goods. They offer a product warranty and free swatches to customers for their convenience. In addition, they do not offer registry services or made-to-order items, however they provide an in-house design team to assist customers with their shopping needs. They do not offer any designer collaborations either. All these services are combined to create an efficient and effective customer service strategy, making the shopping experience easy and enjoyable for customers.

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White Glove Delivery

No

Registry Available

No

Made-to-Order Items

No

Free Swatches

Yes

Burrow

Image source:

Burrow

Sustainability Mission

Burrow is a retailer that has not specified a sustainability mission. However, they have made sustainability claims that suggest they are committed to reducing their environmental impact and promoting sustainability in the products they source and sell. They strive to use materials from sustainable sources, create less waste, and provide customers with products that are made to last. Burrow is also dedicated to helping their customers make sustainable choices when purchasing products, thereby helping them reduce their own environmental footprint.

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Sustainable Product Certifications and Programs

Burrow does not specify any sustainable product certifications. However, it is likely that their products have been certified by third-party organizations to ensure they are environmentally friendly and made from renewable resources. These certifications may include energy efficiency ratings, organic certifications, Fair Trade certifications, or other standards that prove the product is sustainable for the environment and the people who make it.

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Sustainable and Equitable Labor Programs

Burrow is committed to providing equitable labor practices, such as fair wages and safe working conditions, to all of their employees. They ensure that workers are paid a living wage and have access to benefits packages. Furthermore, Burrow offers education and training opportunities to employees in order to help them develop professionally. The company provides a safe environment for its staff, with safety protocols in place for physical protection as well as psychological and emotional wellbeing. All of these measures are part of Burrow's commitment to creating an equitable workplace for all its employees.

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Favorite Pieces

No items found.

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Frequently Asked Questions

What is Burrow?

Burrow is an online furniture brand that specializes in designing and selling modular sofas and other furniture items that are stylish, customizable, and built for convenience. The company focuses on delivering comfort and functionality with furniture that is easy to assemble, disassemble, and move, catering primarily to urban dwellers and modern consumers.

Where is Burrow furniture made?

Burrow furniture is manufactured with a global perspective, often sourced from the United States where the company emphasizes high-quality materials and sustainable production methods. Some components may be procured from overseas to balance cost and quality.

Who owns Burrow?

Burrow is owned by its co-founders, Stephen Kuhl and Kabeer Chopra, who combined their experience in engineering and marketing to create a furniture line that suits the needs of modern consumers seeking both quality and convenience.

When was Burrow founded?

Burrow was founded in 2016 with the aim of redefining the furniture buying experience by offering smart, adaptable furniture options for a mobile and style-conscious audience.

Why is Burrow so expensive?

Burrow's pricing often reflects several key factors: investment in high-quality, durable materials; innovative design that offers modularity and ease of transport; responsive customer service; and a direct-to-consumer model that includes shipping. While they may be considered expensive compared to some traditional retailers, they aim to provide long-term value and convenience.

What style is Burrow?

Burrow's style is best described as contemporary and minimalist, with a focus on clean lines and timeless aesthetics that can easily integrate into various interior design schemes. They prioritize versatility and functionality in their designs to appeal to a wide range of tastes and lifestyles.

What is Burrow's Return Policy?

Burrow's return policy stipulates that if customers are not satisfied with their purchase, they may return the item within a set period, typically 30 days. Items must be in the original condition and packaging to be eligible for a refund. Customers should check the latest return policy details on Burrow's website or contact customer support for clarification.

Does Burrow have physical locations?

Burrow does not traditionally maintain physical storefronts, instead, choosing to focus on their online presence to keep overhead costs down and pass the savings to customers. They occasionally set up pop-up experiences or partner with third-party showrooms to showcase their furniture where customers can experience products in person. To find any current physical locations or pop-up events, customers should refer to the Burrow website for the latest information.

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Self-Claimed Sustainability

Hem great design can enrich lives. That’s what we believe at Hem. As an independent design brand and platform for progressive thinking, we aim to inspire the creative community through collaboration, innovation and experimentation.We collaborate with vanguard designers and renowned European manufacturers to deliver

Handcrafted

Artisan Handmade

Local

Assembled in the USA

Assembled in the USA

Low-VOC

Nontoxic

Reclaimed

Recycled

Upcycled

Salvaged Wood

Water-Based Finishes

Water Efficient

Recycled Water

Organic Cotton

Responsibly Sourced Materials

Eco Delivery

Contributor

Christi Farrell

Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.

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